{"id":11917,"date":"2026-09-12T05:58:29","date_gmt":"2026-09-12T04:58:29","guid":{"rendered":"https:\/\/www.ecolively.com\/?post_type=product&#038;p=11917"},"modified":"2026-09-12T06:51:58","modified_gmt":"2026-09-12T05:51:58","slug":"custom-order-payment-wholesale-custom-orders","status":"publish","type":"product","link":"https:\/\/www.ecolively.com\/en\/product\/custom-order-payment-wholesale-custom-orders\/","title":{"rendered":"Custom Order Payment &#8211; Wholesale &#038; Custom Orders"},"content":{"rendered":"<style>\n.co-guide{\n  font-family:'Albert Sans','Inter',sans-serif;\n  color:#374151;\n  line-height:1.7;\n  max-width:100%;\n}\n.co-guide *{box-sizing:border-box;margin:0;padding:0;}\n.co-hero{\n  text-align:center;\n  padding:32px 20px 24px;\n  background:linear-gradient(135deg,#EFF6FF 0%,#DBEAFE 100%);\n  border-radius:16px;\n  margin-bottom:28px;\n}\n.co-hero h2{\n  font-size:24px;\n  font-weight:800;\n  color:#1e3a5f;\n  margin-bottom:6px;\n}\n.co-hero p{\n  font-size:14px;\n  color:#4b5563;\n}\n.co-steps{\n  display:grid;\n  grid-template-columns:repeat(4,1fr);\n  gap:16px;\n  margin-bottom:32px;\n}\n.co-step{\n  background:#fff;\n  border:1px solid #e5e7eb;\n  border-radius:14px;\n  padding:24px 18px;\n  text-align:center;\n  position:relative;\n  transition:all .25s;\n}\n.co-step:hover{\n  border-color:#2563EB;\n  box-shadow:0 4px 16px rgba(37,99,235,.12);\n  transform:translateY(-2px);\n}\n.co-step-num{\n  width:44px;\n  height:44px;\n  border-radius:50%;\n  background:#2563EB;\n  color:#fff;\n  font-size:18px;\n  font-weight:800;\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  margin:0 auto 14px;\n}\n.co-step h4{\n  font-size:15px;\n  font-weight:700;\n  color:#1e3a5f;\n  margin-bottom:8px;\n}\n.co-step p{\n  font-size:12.5px;\n  color:#6b7280;\n  line-height:1.6;\n}\n.co-step-arrow{\n  position:absolute;\n  right:-14px;\n  top:50%;\n  transform:translateY(-50%);\n  color:#2563EB;\n  font-size:20px;\n  font-weight:700;\n  z-index:2;\n}\n.co-step:last-child .co-step-arrow{display:none;}\n.co-policy-grid{\n  display:grid;\n  grid-template-columns:1fr 1fr;\n  gap:16px;\n  margin-bottom:24px;\n}\n.co-policy-card{\n  background:#fff;\n  border:1px solid #e5e7eb;\n  border-radius:14px;\n  padding:24px;\n}\n.co-policy-card h3{\n  font-size:17px;\n  font-weight:700;\n  color:#1e3a5f;\n  margin-bottom:14px;\n  display:flex;\n  align-items:center;\n  gap:8px;\n}\n.co-policy-card h3 .co-icon{\n  width:32px;\n  height:32px;\n  border-radius:8px;\n  background:#EFF6FF;\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  font-size:16px;\n}\n.co-policy-card ul{\n  list-style:none;\n  padding:0;\n  margin:0;\n}\n.co-policy-card li{\n  font-size:13.5px;\n  color:#4b5563;\n  padding:6px 0 6px 20px;\n  position:relative;\n  line-height:1.6;\n}\n.co-policy-card li::before{\n  content:\"\u2713\";\n  position:absolute;\n  left:0;\n  color:#2563EB;\n  font-weight:700;\n}\n.co-notice{\n  background:#FFFBEB;\n  border:1px solid #FDE68A;\n  border-radius:12px;\n  padding:20px 24px;\n  margin-bottom:24px;\n}\n.co-notice h4{\n  font-size:15px;\n  font-weight:700;\n  color:#92400E;\n  margin-bottom:10px;\n}\n.co-notice ul{\n  list-style:none;\n  padding:0;\n  margin:0;\n}\n.co-notice li{\n  font-size:13px;\n  color:#78350F;\n  padding:4px 0 4px 18px;\n  position:relative;\n  line-height:1.6;\n}\n.co-notice li::before{\n  content:\"\u26a0\";\n  position:absolute;\n  left:0;\n  font-size:12px;\n}\n\/* ===== \u5e95\u90e8\u6a2a\u5e45\u6539\u767d\u8272\u80cc\u666f ===== *\/\n.co-contact{\n  background:#ffffff;\n  border:1px solid #e5e7eb;\n  border-radius:14px;\n  padding:28px 24px;\n  text-align:center;\n  color:#1e3a5f;\n}\n.co-contact h3{\n  font-size:18px;\n  font-weight:700;\n  margin-bottom:6px;\n  color:#1e3a5f !important;\n}\n.co-contact p{\n  font-size:13px;\n  color:#6b7280 !important;\n  margin-bottom:16px;\n}\n.co-contact-btns{\n  display:flex;\n  gap:10px;\n  justify-content:center;\n  flex-wrap:wrap;\n}\n.co-contact-btn{\n  display:inline-flex;\n  align-items:center;\n  gap:6px;\n  padding:10px 22px;\n  border-radius:50px;\n  text-decoration:none;\n  font-size:13px;\n  font-weight:600;\n  transition:all .2s;\n}\n.co-contact-btn.wa{background:#25D366;color:#fff;}\n.co-contact-btn.wa:hover{background:#1eb858;}\n.co-contact-btn.mail{background:#2563EB;color:#fff;}\n.co-contact-btn.mail:hover{background:#1D4ED8;}\n@media(max-width:768px){\n  .co-steps{grid-template-columns:1fr 1fr;gap:12px;}\n  .co-step-arrow{display:none;}\n  .co-policy-grid{grid-template-columns:1fr;}\n  .co-hero h2{font-size:20px;}\n  .co-step{padding:18px 14px;}\n}\n@media(max-width:480px){\n  .co-steps{grid-template-columns:1fr;}\n}\n<\/style>\n<div class=\"co-guide\">\n<div class=\"co-hero\">\n<h2>How to Place a Custom \/ Wholesale Order<\/h2>\n<p>Follow these 4 simple steps. Clear process, no surprises.<\/p>\n<\/p><\/div>\n<div class=\"co-steps\">\n<div class=\"co-step\">\n<div class=\"co-step-num\">1<\/div>\n<h4>Contact Us<\/h4>\n<p>Tell us your product needs, quantity and destination. We&#8217;ll confirm a quote within 24\u201348 hours.<\/p>\n<p>      <span class=\"co-step-arrow\">\u2192<\/span>\n    <\/div>\n<div class=\"co-step\">\n<div class=\"co-step-num\">2<\/div>\n<h4>Get Your Quote<\/h4>\n<p>Receive your personalised price including product cost and shipping. We&#8217;ll send you this payment link.<\/p>\n<p>      <span class=\"co-step-arrow\">\u2192<\/span>\n    <\/div>\n<div class=\"co-step\">\n<div class=\"co-step-num\">3<\/div>\n<h4>Pay the Agreed Amount<\/h4>\n<p>Enter quantity = total quote amount in GBP. Example: \u00a3180 = quantity 180. Add order details in the notes field.<\/p>\n<p>      <span class=\"co-step-arrow\">\u2192<\/span>\n    <\/div>\n<div class=\"co-step\">\n<div class=\"co-step-num\">4<\/div>\n<h4>We Process &#038; Ship<\/h4>\n<p>Order confirmed. Production starts and tracking info will be sent by email once shipped.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"co-policy-grid\">\n<div class=\"co-policy-card\">\n<h3><span class=\"co-icon\">\ud83d\udee1\ufe0f<\/span> Warranty for Custom Orders<\/h3>\n<ul>\n<li><strong>Laptops:<\/strong> 12-month hardware warranty covering motherboard, CPU, RAM, storage, screen, battery, keyboard and ports.<\/li>\n<li><strong>Mascot Costumes:<\/strong> 90-day warranty covering stitching, seams and built-in blower defects.<\/li>\n<li><strong>PVC Inflatables:<\/strong> 90-day warranty against manufacturing defects causing air leakage under normal use.<\/li>\n<li><strong>Other Products:<\/strong> 90-day warranty against manufacturing defects affecting functionality.<\/li>\n<li>Warranty covers normal personal\/business use. Commercial rental or high-frequency use is not covered unless pre-agreed.<\/li>\n<li>Accidental damage, misuse, unauthorised repairs and normal wear &#038; tear are not covered.<\/li>\n<\/ul><\/div>\n<div class=\"co-policy-card\">\n<h3><span class=\"co-icon\">\ud83d\ude9a<\/span> Shipping &#038; Delivery<\/h3>\n<ul>\n<li>Orders are processed within <strong>5\u20137 business days<\/strong> after payment confirmation (custom items may take longer).<\/li>\n<li>Standard delivery: <strong>7\u201318 business days<\/strong> depending on destination.<\/li>\n<li>Express shipping (DHL \/ UPS \/ FedEx) available at extra cost \u2014 ask for a quote.<\/li>\n<li>Tracking number provided by email once your order ships.<\/li>\n<li>Buyer is responsible for import duties, VAT and local customs fees in your country (US market may differ \u2014 ask for details).<\/li>\n<li>Please double-check your shipping address before completing payment.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"co-notice\">\n<h4>Important \u2014 Please Read Before Payment<\/h4>\n<ul>\n<li>This payment link is for <strong>custom \/ wholesale orders only<\/strong>. Do not use it for regular shop purchases.<\/li>\n<li>Quantity = total agreed amount in GBP. If your quote is \u00a3250, enter quantity 250.<\/li>\n<li>You <strong>must<\/strong> write your order details (product, specs, quantity, shipping address) in the &#8220;Order Details&#8221; field at checkout.<\/li>\n<li>Custom-made items are <strong>non-returnable<\/strong> unless defective or not as described. We will confirm all specs with you before production.<\/li>\n<li>All prices are in GBP. If paying in another currency, conversion is handled automatically at checkout.<\/li>\n<li>Need to upload design references or photos? Send them to us via email or WhatsApp before or after placing your order.<\/li>\n<\/ul><\/div>\n<div class=\"co-contact\">\n<h3>Have Questions Before You Pay?<\/h3>\n<p>We&#8217;re here to help. Reach out and we&#8217;ll get back to you within 24\u201348 hours.<\/p>\n<div class=\"co-contact-btns\">\n      <a class=\"co-contact-btn wa\" href=\"https:\/\/wa.me\/8615802037364\" target=\"_blank\" rel=\"noopener\">\ud83d\udcac WhatsApp<\/a><br \/>\n      <a class=\"co-contact-btn mail\" href=\"mailto:info@ecolively.com\">\u2709\ufe0f info@ecolively.com<\/a>\n    <\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Custom order payment link. Enter quantity = agreed amount in GBP. <\/p>\n<p>If your quote is \u00a3250, enter quantity 250.<\/p>\n","protected":false},"featured_media":11915,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[],"product_tag":[],"class_list":["post-11917","product","type-product","status-publish","has-post-thumbnail","first","instock","shipping-taxable","purchasable","product-type-variable"],"_links":{"self":[{"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/product\/11917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/comments?post=11917"}],"version-history":[{"count":6,"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/product\/11917\/revisions"}],"predecessor-version":[{"id":11922,"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/product\/11917\/revisions\/11922"}],"wp:attachment":[{"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/media?parent=11917"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/product_brand?post=11917"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/product_cat?post=11917"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/www.ecolively.com\/en\/wp-json\/wp\/v2\/product_tag?post=11917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}