• Warranty Coverage
• We provide limited warranty for our products against manufacturing defects in materials and workmanship.
• This warranty applies only to items purchased directly from our official website.
• The valid warranty period is 12 months from the date of delivery to the end‑customer.
• Within the warranty period, we will handle qualified manufacturing‑related failures, subject to the terms below.
• What This Warranty Covers
• ‑ Defects caused by faulty materials or factory production
• ‑ Functional failure under normal installation and intended usage
• What Is NOT Covered
• ‑ Normal wear and tear from daily use
• ‑ Damage from improper installation, misuse, abuse, accident, impact or physical damage
• ‑ Unauthorized disassembly, modification or repair by third‑party personnel
• ‑ Damage caused by improper storage, exposure to water, high temperature or harsh outdoor environment beyond product specification
• ‑ Cosmetic scratches, dents that do not affect product function
• ‑ Products purchased from third‑party resellers, second‑hand goods
• How To Make A Warranty Claim
• Please contact our customer support and provide: order number, purchase date, photos or short videos showing the product fault.
• We will evaluate your claim. Further diagnostic information may be required.
• At our discretion, we will resolve valid warranty cases by product replacement, spare‑parts supply or partial refund.
• Return shipping cost for warranty service will be specified after case assessment.
• Important Notes
• ‑ This limited warranty is non‑transferable.
• ‑ We do not cover labor cost, onsite service fee or indirect losses arising from product failure.
• ‑ All warranty claims will be processed within 3‑7 business days after receiving complete supporting evidence.